Safety first
The safety promise every Perth family deserves
Book with confidence. Look for the Village Verified badge – it means we've verified the sitter's identity and required documents before they were approved to join Village. Sitters shown as Standard Profile have not completed that full document set, or one of their documents has lapsed. They can still be booked, so check the profile and decide what is right for your family.
Identity verified
Village Verified sitters upload a government issued photo ID that we manually match to their profile photo.
Working with Children Check
For Village Verified sitters we verify a current WA WWCC card number before approval, and the badge is removed automatically if it lapses.
National police check
Village Verified sitters supply a clean National Police Clearance, refreshed annually.
CPR and First Aid
Village Verified sitters hold current CPR and First Aid certification from an accredited provider.
Secure payments
Payments are processed securely through Stripe, so there is no cash handling and every booking keeps a full record.
Two way reviews
Every completed booking triggers a two way review, keeping standards visible and accountable.
What to do if something goes wrong
In a genuine emergency always call 000. If you have a safety concern about a Village sitter or booking, contact our trust and safety team directly. We investigate every report within 24 hours and act decisively to keep families and sitters safe.
Contact trust and safety